Reach our Boston dispatch desk
Contact Us for Portable Toilet Rental in Boston
Our dispatch desk takes calls during business hours for quick quotes on any portable toilet or restroom trailer. Call (617) 229-6808 and we’ll quote specs and pricing over the phone or answer questions on our ADA portable toilet options.
Phone, Email, Office Hours
Dispatch runs the fleet out of 66 Galen St and fields every call during office hours at (617) 229-6808. The dispatcher’s calendar syncs with the email queue, so you get the same person whether you email dispatch@portapottyrentalboston.com or call.
You can browse all portable toilet rental services on the home page before you dial. Our inventory includes Standard Porta Potty Rental, ADA-Compliant Portable Toilet, and foot pump hand-washing stations with grey water containment. This helps our dispatcher prepare your weekly servicing route.
- Phone
- (617) 229-6808
- Address
- 66 Galen St
Boston, MA 02125 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- Boston metro and surrounding Suffolk
Online Quote Form Response Time
You’ll get a firm unit count and delivery window within two hours on business days.
Weekday weekday calls get a same-day response within the two-hour window that ends at 4 p.m. We may ask for site type, ADA needs, and exact unit count to lock the order. If your schedule is tight we’ll bump it to the front of the queue at no added cost; just flag it when you call. Boston jobs get the same priority.
Most Boston callers want to review portable toilet rental rates before booking. We quote weekly and monthly rates on the spot, add the ADA upcharge and delivery surcharge, then calculate the deposit.
When the schedule slips:
Emergency Dispatch After-Hours Support
Calls route direct to an operator who loads the truck while you’re still on the line. Nights, weekends, storms, surges—we dispatch the right rig: vacuum pumper or flatbed with lift gate and ground-stake anchors staged and ready.
24/7 Phone Coverage
A live dispatcher answers on nights and weekends with no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck dispatches within hours.
Storm & Event Surge
Saturday and Sunday drop-offs, same-day pickups for events that outdraw forecasts. We keep extras staged and can swap units fast after storms.
Permitting Help
Call us before 7 p.m. for row permits or sign-offs; we’ll walk paperwork through for clean unit placement.
Our team helps you understand the portable toilet rental process from initial call to final pickup. The pre-delivery walk-through assesses your site needs while explaining holding tank service intervals and weekly servicing cadence. After order confirmation, our dispatcher schedules the site visit — measuring access paths and marking delivery points before our truck arrives at your Boston location. The crew delivers units on schedule, completes the handoff, and returns for routine pump out visits.
Where We Deliver
we run daily routes across metro Boston and the close-in suburbs—Cambridge, Somerville, Brookline, Quincy, Chelsea, Everett, Malden, and Revere are regular drops. same-day delivery within a 15-mile radius from 66 Galen St is standard; farther runs get quoted on request.
- Downtown Boston
- Surrounding metro neighborhoods
- North Boston corridor
- South Boston corridor
- Suffolk unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
We need the exact number of units, the required delivery and pickup dates and times, whether ADA-compliant units are necessary, the surface type at the site (paved, gravel, or grass), and whether the order is for a jobsite or an event. Once details are confirmed, we quote a rate, lock the delivery window, and email confirmation immediately.
+ How quickly can a unit get to my site?
We can usually deliver a standard porta potty to your site the same day for orders placed before noon across Boston and inner suburbs. For restroom trailers, plan on an extra day for site leveling and setup. Outlying areas move to next-day delivery.
+ Do you take credit cards over the phone?
We accept Visa, Mastercard, and ACH over the phone for all rentals and pump-outs, and net-30 invoicing is available for established trade accounts. The dispatcher emails a written confirmation the same day the truck is scheduled to roll.
+ What if I need help understanding which unit fits my job?
The dispatcher starts by confirming the number of users, rental duration, any ADA requirements, and site surface when you call. We then quote a weekly or monthly rate, lock in delivery, and email a written confirmation before the truck leaves. Units are placed with ground-stake anchors on grass and lifted via lift gate for curb-side drop-offs on paved driveways. All units are royal blue HDPE with white roof and door trim, sanitized and loaded with deodorizer pucks before each dispatch.
Ready to Book Your Boston Delivery
Need a unit within hours? Call (617) 229-6808 now to hold your spot before we’re booked solid.